A Look into Crisis Communication
Welcome back! I hope everyone had a wonderful Thanksgiving with friends and family. This week, I will be piggybacking off last week’s conversation about creating an appropriate holiday-centered advertisement. As we know from last week, finding yourself in a PR crisis is much easier than you would think. In fact, it happens pretty often. Now, I will be focusing on what happens after a PR crisis. How do you stop it? Well, you can’t. Once a PR crisis begins, “it is like trying to herd kittens” (Talkwalker, 2023). In other words, it is nearly impossible. While a PR crisis may be inevitable, there are many ways to address and mitigate it. It is crucial that PR strategists and business executives understand how to lessen the damage that could be done by a PR crisis. There are many situations that can lead to a PR crisis within an organization. When I think of a PR crisis, I immediately think of a situation in which an employee has done a careless act while proudly wearing their...